DreamCloud Luxury Hybrid Mattress

DreamCloud Mattress Review UK (2024)

Last updated: 17.12.2024 Reading time: 11 Min.

Hybrid mattresses combine foam and pocket springs for the best comfort and support you can imagine.

Sounds dreamy, right? 😍

But, how does the DreamCloud Luxury Hybrid mattress fare?

We tested the mattress for several weeks.

Here’s what we found in our DreamCloud mattress review! 👇

Advantages

  • Medium-firm supportive feel and suitable for most body types.

  • Climate-neutral and better for the environment.

  • Low motion transfer, making it ideal for couples and restless sleepers.

  • Free, fast, and efficient delivery and returns.

  • Longest-known 365-day trial.

  • Revolutionary “forever warranty”.

  • Made in the UK, supporting British workers.

Disadvantages

  • Slightly too firm for lighter side sleepers.

  • Cover is non-removable.

Who is the DreamCloud mattress most suitable for?

We think the DreamCloud mattress is suitable for most people, and would definitely recommend it to all types of sleepers. 🤩

It's a particularly good choice for:

  • Back and stomach sleepers
  • Heavier-weight side sleepers
  • Those who easily feel cold at night
  • Couples
  • Restless sleepers
  • Those looking for a premium product
  • Indecisive people since it comes with a 365-day trial
  • Those who want a mattress that lasts

Take a look at our rating before deep-diving into our review below:

Rating

4.7
  • Material

    High-quality materials.

  • Comfort

    Incredibly comfortable.

  • Off-gassing

    Minimal off-gassing.

  • Breathability

    Breathable, but still warmer than some other mattresses. 

  • Motion transfer & support

    Incredibly supportive.

  • Delivery & returns

    Free named-day delivery and a 365-day trial.

  • Value for money

    Great value for money.

Material
Comfort
Off-gassing
Breathability
Motion transfer & support
Delivery & returns
Value for money

DreamCloud mattress composition

The DreamCloud Luxury Hybrid is a 28 cm (11") mattress combining multiple layers of pocket springs and memory foam for a good balance of comfort and support.

It features 5 unique layers:

1. Luxury quilted cover with cooling technology

We love the quilted design of the DreamCloud mattress cover, which feels soft and high-quality. 🤗

There is clear attention to detail in the overall design of the cover, though we did notice some loose threads and bits of fluff sticking out of the material.

Close up of DreamCloud mattress cover

Close up of loose threads on Dreamcloud mattress

This wasn't a major concern for us since it didn't affect overall performance and the mattress would be covered anyway, but it may be an issue for some.

You'll notice that the mattress in our pictures looks slightly different to the one on the DreamCloud website.

This is because the design of the cover has been updated to one with navy blue sides:

dreamcloud luxury hybrod cover

Despite the different appearance, the cover's characteristics are still the same.

It features four side handles, which make moving the mattress much more effortless - you should rotate your DreamCloud mattress every six months or so to ensure it stays in the best condition. ✨

Unfortunately, the DreamCloud mattress cover is not removable.

We prefer mattresses with covers that can be removed and washed, as this can protect the bed from accidents and increase its overall lifespan. ⏳

Since the cover is non-removable, we'd highly recommend purchasing a waterproof mattress protector to safeguard your mattress against stains, spills, dirt, and moisture.

2. “Dream Plush” memory foam layer

This extra-breathable layer of memory foam provides deep contouring support to keep you comfortable no matter your sleeping position.

3. Dynamic transition layer

The transition layer provides additional support between the softer memory foam and the firmer support foam and pocket springs.

4. Support foam

The support foam layer ensures your spine remains in optimal alignment, no matter your sleeping position.

5. Reinforced edge spring unit

The spring unit consists of 15 cm (5.9") premium pocket sprung coils with ActivEdge support, providing an exceptional level of support and minimising motion transfer all the way up to the very edge of the mattress.

DreamCloud Sleep uses high-quality materials in its mattresses, and all foams are CertiPUR® certified [1].

What does sleeping on the DreamCloud mattress feel like?

From the get-go, you can feel the DreamCloud memory foam mattress is made with high-quality materials.

It felt sturdy and supportive with a firmer-feeling comfort that we adapted to after just a few days.

How firm is the DreamCloud Luxury Hybrid mattress?

We initially found the DreamCloud Luxury to be very firm, and it took a few days for our bodies to adjust to this feeling, particularly in the side sleeping position.

After a few weeks, though, the mattress began to soften and we completely adjusted to sleeping on it.

dreamcloud mattress firmness scale

We'd rate it as a 7.5 out of 10 on our Sleep Hero firmness scale, where 1 is the softest and 10 is the firmest. 🧱

In order to better assess overall firmness and edge support, we ran a couple of tests, which you can read about below.

Testing firmness by measuring sinkage depths

We did a couple of sinkage depth tests to see how the DreamCloud mattress fared for different body types, weights, and sleeping positions.

Our initial test was to see how much we sank into the mattress when standing right in the middle.

As you can see from the image below, the result here came to around 13 cm (5.11 inches), which is about the same amount as the Simba Hybrid (surprisingly, since the Simba Hybrid is much softer overall).

Standing in the middle of DreamCloud mattress with measuring tape

Our next tests analysed how test sleepers of differing body weights sank into the mattress in various sleeping positions.

Person A (1.67m/54 kg/ 119 lbs) Person B (1.79m/ 98 kg/ 216 lbs)
Sleeping on the side

Shoulder: 3 cm (1.18 inches)

Pelvis: 3 cm (1.18 inches)

Shoulder: 5 cm (1.9 inches)

Pelvis: 6 cm (2.3 inches)

Sleeping on the back

Shoulder: 1.5 cm (0.59 inches)

Pelvis: 2 cm (0.78 inches)

Shoulder: 3.5 cm (1.3 inches)

Pelvis: 5 cm (1.9 inches)

Sleeping on the stomach

Shoulder: 1.8 cm (0.70 inches)

Pelvis: 1 cm (0.39 inches)

Shoulder: 2 cm (0.78 inches)

Pelvis: 2 cm (0.78 inches)

Our results show that there is very little sinkage in all positions, but particularly in the stomach sleeping position.

This suggests that the DreamCloud will be suited to different types of sleep profiles, which we'll look at in more detail in the next section on comfort.

Testing overall edge support

We also tested how much sinkage there was at the very edge of the mattress.

Some people like to sit on the edge of the bed in the morning, so it was essential to find out if the DreamCloud mattress has good edge support.

Kneeling on the edge of the DreamCloud mattress

Sitting on the edge of the DreamCloud mattress.

There was some moderate sinkage at the edge of the mattress, but it still felt comfortable and supportive to sit on.

It also felt very comfortable right up to the edge during sleep and didn't give that "rolling off" feeling you get with some mattresses.

Overall, we thought the DreamCloud Luxury Hybrid mattress had good edge support. ✔️

How comfortable is the DreamCloud Luxury Hybrid for different sleep positions?

Here's how the DreamCloud mattress fared in our comfort tests for different sleeping positions:

Is the DreamCloud mattress good for side sleepers?

We feel the DreamCloud mattress could be slightly too firm for lighter-weight side sleepers.

These sleepers would need a soft to medium mattress that ​​​moulds easily around the body, and we felt the DreamCloud mattress didn’t mould around the body quite as well as some other hybrid options.

For those who weigh under 50 kg (110 lbs), you might consider the Simba Hybrid mattress instead.

Person laying on side on DreamCloud mattress.

Man laying on side on DreamCloud mattress

However, for those weighing over 90 kg (198 lbs), the DreamCloud mattress is likely to feel comfortable in the side position. 🥰

Our sinkage depth tests showed the mattress adapted much more easily to our heavier-weight tester and provided great pressure relief during sleep.

Is the DreamCloud mattress good for back sleepers?

We felt the most comfortable on the DreamCloud mattress in the back sleeping position. 👍

Person laying on back on DreamCloud mattress

Man laying on back on DreamCloud mattress

In this position, the DreamCloud mattress supported both our bodies well and encouraged the natural alignment of the spine and neck. 🥰

Our sinkage depth tests showed that the mattress adapted around the pelvis and shoulders for both weights just the right amount in the back sleeping position.

Back sleeping is the healthiest position as it puts the least pressure on your spine and distributes weight evenly across the mattress.

If you’re not a back sleeper, you might consider changing to this sleeping position. 😮

Is the DreamCloud mattress good for stomach sleepers?

We also felt the DreamCloud mattress was suitable for light to average-weight stomach sleepers. 👌

Stomach sleeping puts the most pressure on your spine [2].

Therefore, it’s vital to have a firm mattress to keep the spine straight and aligned with the neck.

Person laying on stomach on DreamCloud mattress

Our sinkage depth tests showed that our stomach sleepers barely sank into the mattress.

The spine remained straight and neutral with the neck, and the heavier parts of the body remained supported.

Softer mattresses, such as the Simba Hybrid, create more of a bend in the spine in this position, which can lead to waking up with lower back pain.

Yet, we felt no aches and pains in this position on the DreamCloud mattress.

Does the DreamCloud mattress sleep cool?

Overall, we had no issues with sweating or excessive overheating [3] whilst sleeping on the DreamCloud. 😅

However, the mattress did feel warmer than some others we've slept on.

While cool when we got into bed at night, you could sometimes feel the heat that had been retained in the mattress overnight - especially during warmer nights.

We did the test the DreamCloud mattress on a divan base, which doesn't circulate air very well - for a cooler sleep, we'd recommend using a slatted base.

If you feel cold at night, you can ensure this mattress will keep you nice and toasty all night long.

Why would the DreamCloud mattress retain some heat?

Memory foam is well-known for retaining heat during the night.

As the DreamCloud memory foam mattress has a hybrid structure, this isn’t too much of an issue when compared with full memory foam mattresses such as Nectar or Tempur.

The pocket springs in the bottom layer of the mattress allow heat to dissipate through the gaps for better ventilation.

High-quality memory foam is also made with an open-cell structure, which is much better at dispersing heat than cheap, closed-cell foam.

But any mattress with memory foam is likely to feel a little warmer than non-memory-foam options.

Does the DreamCloud have good motion isolation?

The DreamCloud Luxury Hybrid mattress has very low motion transfer. 🧘

We were extremely impressed with how well the DreamCloud bed absorbed motion.

We found ourselves waking up in the same position we fell asleep in with no disturbance at all throughout the night.

What exactly is motion isolation?

Motion isolation refers to how much a mattress absorbs movement.

You might be thinking, but I don’t jump on the bed - why is this important? 🧐

High-transfer mattresses aren’t able to absorb any kind of movement across the mattress.

This includes your partner getting out of bed at night to use the toilet or even your own restless movements while asleep.

High motion transfer mattresses can feel a bit like you’re on a boat at sea. ⛵

However, low motion transfer mattresses absorb movement.

This means you can rest completely undisturbed, no matter who is jumping up and down on the bed. 🤸‍♂️

How did we test the DreamCloud's motion isolation?

Just to show you how well the DreamCloud mattress absorbed motion, we performed some mini-tests.

Check them out in this video! 👇

As you can see, the mattress absorbed every movement and prevented the glass from spilling! 🥛

Overall, we thought sleeping on the DreamCloud Luxury Hybrid was extremely comfortable, and we'd highly recommend this mattress.

DreamCloud mattress sizes

The DreamCloud mattress is available in a limited selection of standard UK sizes:

  • DreamCloud single mattress: 90 x 190 cm (3' x 6'3")
  • DreamCloud double mattress: 135 x 190 cm (4'6" x 6'3")
  • DreamCloud king size mattress: 150 x 200 cm (5’ x 6’6”)
  • DreamCloud super-king-size mattress: 180 x 200 cm (6’ x 6’6”)

The mattresss measures 28 cm (11 inches), although ours came a few centimetres short of this at just under 25 cm (9.8 inches). 📏

Measuring the DreamCloud mattress

We thought this might be due to the mattress needing a little more time to expand - full expansion can take as long as 48 hours!

However, we measured the mattress again a week later, and it remained under 25 cm deep. 🤔

DreamCloud mattress prices and discount codes

Single
£ 499
Double
£ 649
King
£ 725
Super King
£ 799

(Note: prices listed above are standard prices excluding any current coupons & discounts)

The DreamCloud Luxury Hybrid is defnintely a high-end mattress, but it comes in at phenomenal value for money.

Occasionally, DreamCloud Sleep will also offer coupon or discount codes.

While these used to be more regular, it's not often you'll find a DreamCloud discount code these days.

That said, DreamCloud mattresses are still worth the money - these are premium products that come with a Forever Warranty, and who can put a value on a mattress that lasts forever?

DreamCloud delivery and trial conditions

The DreamCloud mattress comes with free UK delivery and is generally shipped within 5 days.

You'll also get free named day shipping, allowing you to decide when you want your mattress delivered.

The mattress is delivered in a box, reducing the carbon footprint, as more deliveries can be made from a single van. 🚚

Overall, we were pleased with the entire delivery process - Team 58 delivered our mattress on time and were friendly and efficient.

How do you unbox your DreamCloud mattress?

Once you receive your mattress, you can begin unpacking it from the box. 📦

Keep the leaflet that has details of your warranty and the cutter to help you unpack the mattress safely.

Once your mattress is out of its box, it will look a bit like a burrito wrapped up in plastic. 🌯

Use the provided cutter to remove the plastic wrapping carefully.

DreamCloud mattress rolled up

Unpacking DreamCloud mattress

As soon as you remove the outer plastic, the mattress will start unravelling and expanding. 🎈

It kind of has a life of its own, so be careful to stay well clear!

You can then remove the second layer of plastic.

DreamCloud mattress expanding

DreamCloud mattress unrolled

You should wait at least 5 hours before dressing or sleeping on the DreamCloud mattress, so we recommend unpacking it in the morning or afternoon.

The mattress will then continue to expand over the next 24 - 48 hours. ⏲️

After 5 hours, your DreamCloud mattress will be ready to use.

We recommend using the DreamCloud mattress protector, DreamCloud bedding, DreamCloud duvet, and DreamCloud pillows for the full luxury experience.

Also check out our unboxing video to see just how easy it is to unpack! 👇

Pretty cool, huh?

What is the DreamCloud 365-day sleep trial?

The DreamCloud mattress comes with a whopping 365-night trial period.

This means you have 365 days to try the mattress in any position and under any conditions you like.

Most UK mattress brands only offer you 200 nights, but with DreamCloud, you get an entire year to decide if you love this mattress. 🥰

How do DreamCloud mattress returns work?

If you decide you're not happy with your DreamCloud, you just need to follow the returns process.

Firstly, ensure your DreamCloud Hybrid Pocket Spring mattress is clean and undamaged, and that you're returning it within 365 days.

Then, simply contact the DreamCloud customer service team.

They will arrange collection and refund your money once they have received the mattress.

What is the DreamCloud forever warranty?

The DreamCloud Luxury Hybrid mattress also comes with a lifetime warranty. 😱

This guarantees that the mattress will be free from defects in workmanship and materials for as long as you own and use it.

The coils used in the mattress are the most durable in the industry, and they’re guaranteed not to break during your lifetime. 🛠️

There are some conditions to this warranty, though.

  • For the first ten years, you will have complete protection and, given the mattress has a fault, it will be replaced free of charge.
  • After 10 years, the mattress will be repaired, recovered or replaced depending on the level of damage, and the right course of action will be at the company's discretion.

That being said, the warranty is genuinely forever, and if a fault is found within your lifetime, you won’t be required to pay any additional charges. 😍

Check the DreamCloud website for full terms and conditions.

Are DreamCloud mattresses good?

After testing the DreamCloud mattress for several weeks, we can confidently recommend it as a fantastic premium choice mattress.

It’s a great option for back and stomach sleepers looking for a firmer-feeling mattress.

It may not be for everyone, but it's definitely one of the best mattresses we've tried. ⭐️

And remember, you’ve got 365 full nights to test it out before making your final decision!

Contact DreamCloud Sleep

Customer service: To contact DreamCloud Sleep directly for complaints, support, or queries, please email them at hello@dreamcloudsleep.co.uk, call them on 0808 501 5400 or chat with them online. DreamCloud support is available 7 days a week from 9 am - 5:30 pm.

Registered office: 100 Avebury Boulevard, Milton Keynes, MK9 1FH

Frequently asked questions

  • Can you give me some DreamCloud mattress comparisons?


    So, how does the DreamCloud mattress stack up against competitors and other brands? 

    We’ve made comparisons with other popular mattress brands below. 👇

    DreamCloud vs Simba

    Both the DreamCloud and Simba Hybrid are hybrid mattresses made with memory foam and pocket springs. 

    But, who does it better? 🤔

      DreamCloud Simba Hybrid
    Composition 1,000 15cm pocket springs, support foam, “dream plush” memory foam 2,500 4cm mini pocket springs, cold foam base, Simba-Pure memory foam
    Firmness Medium-firm Medium
    Temperature Sleeps slightly warmer than the Simba Hybrid Sleeps slightly cooler than the DreamCloud
    Trial/Warranty 365 nights/Forever 200 nights/10 years
    Best for: Back and stomach sleepers Side sleepers
    Environmental impact

    100% carbon neutral

    Old mattresses are donated to the British Heart Foundation

    CertiPUR certified and free from harmful chemicals 

    FSC-approved

    100% carbon neutral 

    100% recyclable mattress

    60% recyclable packaging

    CertiPUR Certified and free from harmful chemicals

    FSC-approved

    Purchase BUY DREAMCLOUD£ 499 FREE PILLOW - SIMBA HYBRID£ 599

    DreamCloud vs Nectar 

    And how does DreamCloud compare to its sister company, Nectar? 🧐

    Whilst DreamCloud is made with more premium materials, the Nectar brand is more popular. 

    So, which one is better? 👇

      DreamCloud Nectar
    Composition 1,000 15cm pocket springs, support foam, “dream plush” memory foam 3-layers of CertiPUR certified memory foam with 7 zone support
    Firmness Medium-firm Medium-firm
    Temperature Sleeps slightly cooler than the Nectar Sleeps slightly warmer than the DreamCloud
    Trial/Warranty 365-Nights/Forever 365-Nights/Forever
    Best for: Back and stomach sleepers Side and back sleepers
    Environmental impact

    100% carbon neutral

    Old mattresses are donated to the British Heart Foundation

    CertiPUR certified and free from harmful chemicals 

    FSC-approved

    100% carbon neutral

    Old mattresses are donated to the British Heart Foundation

    CertiPUR certified and free from harmful chemicals 

    FSC-approved

    Purchase BUY DREAMCLOUD£ 499 BUY NECTAR MATTRESS£ 349
  • What do DreamCloud mattress reviews say?


    As well as testing the DreamCloud pocket sprung mattress for ourselves, we also looked at what others were saying about this mattress.

    DreamCloud customer reviews

    We looked at reviews on the DreamCloud mattress to get a clearer idea of the user experience.

    DreamCloud Hybrid mattress reviews by customers helped us understand what problems you may expect.

    Overall, the reviews were very positive, with customers finding the DreamCloud mattress comfortable and supportive.

    Some customers who had previously suffered from back pain statd that they now slept soundly and pain-free.

    In terms of customer service, there was a mixed bag of results.

    Some customers found customer service very efficient and supportive, while others felt there was room for improvement.

    However, many that didn't get on with the mattress also found that the customer service was great and the returns process easy.

    Trustpilot score

    DreamCloud has a 4.2 score on Trustpilot, which we thought was pretty good and comparable to other mattress brands.

    DreamCloud mattress complaints

    We also looked at some of the negative reviews to see what potential problems you may have.

    Some customer's found that the mattress dipped or had indentations after a few weeks.

    We've had no experience with this ourselves after having the mattress for a year, but we understand that this may be the case for some.

    However, your lifetime guarantee will include manufacturing faults such as dipping, so you can be assured that you'll not be stuck with a faulty mattress.

    Nonetheless, we would advise those of heavier weights to avoid memory foam mattresses altogether and instead opt for a more stable pocket-sprung mattress structure.

  • Where can I buy a DreamCloud mattress?


    Looking for DreamCloud mattress stockists?

    You can buy the DreamCloud mattress directly through their website

    Unfortunately, DreamCloud mattresses aren’t currently available to test in-store, but you have 365 nights to try the mattress and decide if you like it.

  • Does the DreamCloud mattress come in a box?


    The DreamCloud is a bed-in-a-box mattress. 

    This means it's compressed, vacuum-sealed, and rolled up into a box for your convenience. 

  • Does DreamCloud take away your old mattress?


    DreamCloud can remove your old mattress for a small non-refundable fee.

  • Is DreamCloud good for back pain?


    We aren’t medical professionals, so we can’t say for sure if the DreamCloud mattress will cure your back pain. 

    However, DreamCloud has all the necessary ingredients for a more supported sleep. 

    The pocket springs in the mattress provide individual support across your entire body and encourage spinal alignment [4], the supportive foam layers give additional stability, and the memory foam layer relieves pressure and adapts to the natural shape of your body. 

  • Is DreamCloud toxic?


    The DreamCloud mattress is free from heavy metals, harmful dyes or chemicals that are dangerous for the environment. 

    This is proven by the minimal off-gassing and lack of smell when you open the mattress from its packaging. 

    Most memory foam mattresses [5] will off-gas a faint chemical smell that can take hours to disappear.

    The DreamCloud mattress is also made with CertiPUR-certified materials that have been safely tested. 

  • Who is DreamCloud Sleep UK?


    DreamCloud Sleep UK is the British counterpart to a US bed brand that has brought its revolutionary products to the UK. 🇬🇧

    The company has had fantastic reviews from customers who are obsessed with DreamCloud products. 👍

    Are DreamCloud and Nectar the same company? 

    DreamCloud Sleep is owned by the same company as Nectar Sleep.

    DreamCloud products are more premium quality, but both offer a 365-day trial and a Forever Warranty. 🤯

  • References

Holly

Holly Matthews

Senior Content Writer

Holly has been a content writer at Sleep Hero UK since 2021. With an MA degree in literature and previous experience working at a leading UK bed retailer, she is committed to using her skills to guide others towards making better sleep choices.

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